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    FOR MSR INVESTORS

    Connect your portfolio to the next mortgage conversation.

    For mortgage servicing rights (MSR) investors: connect the portfolio’s homeowner experience, servicing partners and appointed recapture teams.

    Your team stays close. The homeowner chooses the next step.
    The relationship at work

    The asset has a homeowner on the other side.

    Homeowners see a familiar brand, and purchase and refinance requests are easier to route to the right lender. Haven connects your servicer, recapture lender and partners, with clear roles and reporting.

    A request the homeowner chooses to sendThe details they chose to share go with it.
    The homeowner
    “I’d like to explore my next mortgage.”
    Chooses what to share
    HavenPermission checked. Request sent. Purpose & permissions
    Who receives it

    The appointed recapture team

    Why they reached out
    The chosen goal
    What happens next
    A clear response
    The reply comes back to where the homeowner asked.

    Illustrative connection. Information is shared for the homeowner’s chosen purpose.

    The relationship behind the asset

    A recognizable experience for the homeowner.

    A portfolio includes ongoing homeowner relationships. Connect the brand, servicing experience and useful next steps while preserving the identity and responsibilities of each assigned book.

    HomeCoYour home, connectedJordan Lee
    Home

    Welcome home, Jordan.

    A home surrounded by a leafy garden Your place to call home
    Your next payment$2,184.50Due October 1 · Oak ServicingView mortgage

    What’s next for your home?

    Make a little more room for the way you live.

    Explore a project
    September mortgage statementYour latest document
    Your home teamFind the right person to help
    The everyday homeowner experienceProduct concept · fictional example
    An explicit recapture path

    Connect the opportunity to the team equipped to act.

    Keep the receiving lender and follow-up responsibilities clear for each portfolio. Who takes part, where requests go and who gets credit all follow your agreement.

    HomeCo AdminYour brand workspaceMaya Chen, loan officer
    Relationships

    A reason to reconnect.

    To follow upIn conversationPlans
    Jordan LeeHomeCo homeowner · Contact requested
    New
    “We’re thinking about a home with more outdoor space next year.”
    What matters
    More space, a comfortable monthly budget
    Timing
    Exploring the next 12 months
    Shared by Jordan
    Goal, timing and contact preference
    Prepare a follow-up
    Follow up using your current toolsA clear request, with the details they chose to share
    A loan officer’s relationship workspaceProduct concept · fictional example
    01

    Homeowner continuity

    Keep a familiar experience connected to the portfolio’s brand and servicing setup.

    02

    An appointed recapture path

    Define the lending team and follow-up responsibilities for the portfolio.

    03

    Clear reporting

    See where requests went and who gets credit, based on your agreements.

    FOR MSR INVESTORS

    See how Haven could fit your business.

    Discuss your portfolio’s brand, servicing relationships and appointed recapture teams.

    Request a demo