Your knowledge, in the answers.
Help Ask and connected agents use content you approve and information the homeowner chooses to share.
THE PLATFORM
One homeowner experience. Connected to your brand, team and services.
Bring mortgage support, home and financial planning, and selected service providers together. Configure the experience around your brand and the teams who serve your homeowners.
Your team stays close. The homeowner chooses the next step.
Life at home
Planning akitchen remodel.
HomeCo Homeowner updateJordan’s making kitchen plans.Financing question shared with Maya
Your loan officer“Let’s talk through your options.”Maya Chen · HomeCo’s home team
Your homeowner experience. Your brand.
Portal, Wallet and Network work together under your brand. Haven connects them to your systems. Ask helps homeowners find what they need and reach their loan officer, servicing team or a service provider when they need a person.
The experience
Portal
A branded home for servicing, insights and useful next steps.
The relationshipWallet
A homeowner’s financial picture, plans and control over what they share.
The people who can helpNetwork
Relevant services and a clear owner for each request.
Haven connects it all.Your brand, homeowner permissions and the right person for each request.
Your brand, in the conversationGet your brand
Get your brand
chat ready.
Bring your brand’s knowledge, useful tools and trusted people into the conversation. Haven helps answer a homeowner’s question or connect them to the right person, within the rules you set.
Build your chat experienceHomeCoYour home. Your next chapter.
We’re thinking about moving next year. Where should we start?
@HomeCo
A plan for what comes next.
Start with what matters to you: the space, the timing and the budget. Keep your plan here, and bring Maya, your loan officer, into the mortgage questions when you’re ready.
Your next-home planMore room. A move next year.
Explore your prioritiesTalk with Maya
AI can make mistakes. Check important info.
Ask about your home, your money, or what comes next…
Ask @HomeCo
Your home teamPeople for every chapter of home.VaultProjects
powered by haven.tech
Useful tools in the conversation.
Bring plans, tools and homeowner requests into Ask and the chat assistants you connect.
A home team close at hand.
Keep loan officers, servicing support and service providers easy to reach.
Ask · shaped around your brand
Set up Ask for your brand.
Choose your branding, features and who homeowners can reach. Ask brings those choices together, with your loan officers and servicing support included.
AskAsk about your home and mortgage.
Jordan’s question
We’re thinking about moving next year. Where should we start?
A plan, with someone you know.
Start with your priorities and timing. Maya, your loan officer, can help you explore the mortgage questions when you’re ready.
Next-home planningTiming & prioritiesCredit context · your choice
Exploring a question does not send it to your loan officer.
Your brand, connected
Connect your brand and your systems.
Set up the homeowner experience with your brand, servicing setup and partners. Build on a shared product, with a clear place to connect the systems your teams already use.
Explore PortalExperience
Make the experience your own.
HomeCo experienceConfiguration concept
Your identity
HomeCo
Brand palette
VoiceWarm & clear
Your experience
Mortgage & support
Home & financial insights
Planning & guidance
Selected providers
People & routingAssign the right team for each purpose
Permissions & reviewKeep brand and portfolio boundaries intact
Beyond the monthly payment
Keep homeowners engaged between mortgages.
We’re building tools for home records, financial goals and planning, so homeowners have reasons to return between mortgages and for the next one.
Explore WalletWallet
Your home value and equity at a glance.
Your home, in perspective
$186,000Illustrative estimated equity
Estimated home value $510,000Mortgage balance $324,000
Example estimates, not an appraisal or available credit.Credit & account insightsChoose the information you connect
Your choiceChanges worth a closer lookSee the source behind each update
Your home project
$12,000 saved60% of your goal
An example savings plan for a $20,000 project.- 01
Connect
Your systems, brand and partners.
- 02
Set up
The features and homeowner journeys you need.
- 03
Run
A clear owner for every homeowner request.
- 04
Learn
What homeowners do and what happens next.
What we learn informs the next improvement.
Getting startedA clear place to start.
A clear place to start.
Room to grow together.
Begin with the homeowner experience you want to improve. Build a first release around your brand, your systems and the people who make the relationship work.
- 01
Find the first opportunity.
Start with your homeowners, the relationship you want to strengthen and the moment that needs to work better.
- 02
Shape the experience.
Work through your brand, the right capabilities and the people who should be part of the journey.
- 03
Connect and review.
Map the systems, data, responsibilities and reviews needed for the agreed implementation.
- 04
Launch and learn.
Define what success looks like, bring the first experience to homeowners and use what you learn to improve it.
What can we get started with?
We’ll explore where Portal, Wallet and Network fit your homeowner experience, then confirm the capabilities and integrations available for your implementation. The first release should solve a specific need for your business.
Does Haven replace our servicer?
Haven is a technology provider. Your servicer continues to handle servicing responsibilities. We work through how the experience connects to that team, your existing systems and your mortgage brand.
Can our loan officers and preferred providers be part of it?
That relationship is central to the experience. We’ll discuss how your loan officers, servicing support and relevant providers fit the journey, including routing, permissions and the homeowner’s choice to connect.
What should we bring to the first conversation?
A little context about your business, the systems you use, your homeowner experience today and what you want to improve. There’s no need to share homeowner records or account information in the demo request.
Is everything in the interactive demos available today?
The demos include future product concepts and illustrative configurations. We’ll walk through what is available, what would need to be configured or built, and what belongs in a later phase before agreeing on scope.
Works with your systems
Work with your servicing setup, login, marketing tools and selected providers.
Make it yours
Use your branding, chosen features, assigned loan officers and selected providers.
Keep improving
See what homeowners use and what happens after, so the experience gets better.
See how a homeowner’s request reaches the right team in the interactive demo.
See how it worksTHE PLATFORM
Request a demo See how Haven could fit your business.
Walk through the homeowner experience you want to offer and the systems, teams and services behind it.