Jonathan Chao
Co-founder & CEOCo-founded Haven in 2020 to make homeownership simpler. Leads the company and its vision for a more connected homeowner relationship.
Homeownership is personal.
So is the work.
We build technology that helps mortgage brands and the people around them stay useful to homeowners, through every chapter of home.
Where our story begins2020
A home is a long story.
We’re here for more of it.
Why we started
A mortgage is a beginning.
So much attention goes into getting a homeowner to closing. But the questions keep coming after the keys are in hand. A change in monthly costs. A home project. A growing family. A plan to move.
Haven was founded in 2020 to make life after closing simpler. We started by connecting into the servicing experience, where homeowners already return for information and help.
Today, that conviction shapes haven.tech: a connected platform and network that help mortgage brands, loan officers, servicing teams and providers stay part of the homeowner’s journey.
Read Jonathan’s letterClose to the people.
Build around the homeowners, teams and partners who use the experience every day.
Make the useful thing simple.
Turn a complicated moment into clear information and a next step that makes sense.
Build for the relationship.
Connect the moments that matter, so a mortgage relationship has room to grow.
Meet Haven
A team close to the work.
Product, design, engineering, client strategy and operations, working together on a more connected experience of homeownership.
LinkedIn
Blake Clark
Chief Revenue OfficerLeads revenue strategy, commercial relationships and growth across Haven’s network.
Lucy Mitchell
Director of ProductProduct direction and the homeowner experience.
Christopher Hill
Lead Platform DesignerDesign across the connected platform.
Laila Ali
Principal Product ArchitectProduct architecture and connected capabilities.
Michael Moses
Software EngineerEngineering the platform and its foundations.
Juliette Tripier
Software EngineerBuilding the product experience.
William Nelsen
Software EngineerBuilding the product experience.
Ryan Shutt
Head of OperationsConnecting the work across Haven.
Tyler Henderson
Client Strategy LeadConnecting client priorities to the experience.
Anastasia Guseva
CEO OperationsSupporting the CEO and company operations.
Our track record
Announcements and recognition.
A property-tax question
Escrow monitoringUnderstand what changedPartnership announced November 2024
The homeownerA clearer picture of costs
Escrow monitoringUnderstand what changedOwnwellAssessment & appeal services
A published partnership · November 19, 2024
More clarity around property taxes.
Haven and Ownwell announced a connection between escrow monitoring and property-tax assessment and appeal services. A practical example of bringing relevant help into the homeowner experience.
Read the announcementA product milestone · September 9, 2024
Read the announcement Haven Wallet announced.
The Haven Wallet launch introduced a consistent mortgage and financial-monitoring experience, with a place for the lender and loan officer in the relationship.
Recognized in
mortgage technology.HousingWireTech100 Mortgage2024 honoree PropTech BreakthroughDigital Mortgage Innovation of the Year2024 winner
mortgage technology.HousingWireTech100 Mortgage2024 honoree PropTech BreakthroughDigital Mortgage Innovation of the Year2024 winner
Get in touchThere’s a person
There’s a person
on the other side.
Tell us what you’re working on.
We’ll help you find the right conversation.
Explore Haven for your businessTell us about your team and set up a demo.Homeowner & product supportsupport@havenservicing.com · For help using Haven. For payments or account questions, contact the servicer on your statement.Privacy questionsprivacy@havenservicing.comFollow Haven on LinkedInCompany news and the work along the way.
Haven Servicing, Inc. · operating as haven.techCompany information & policies